Plan your visit

Home visits

This service is still being prepared and will start soon. If getting to our Maadi or Fifth Settlement branch is difficult for you or a family member, tell us and we will let you know as soon as it begins.

Home visits

Care at home when the clinic journey is difficult

A home visit is a consultation or follow-up provided at the patient's home when getting to the clinic is difficult. The service is still being prepared, and the details will be announced here as soon as it starts.

May suit

Limited mobility

When leaving home and reaching the clinic is difficult or exhausting.

May suit

Post-operative follow-up

When travel after an operation is difficult and you need to ask whether a home visit is suitable for follow-up.

May suit

Older patients

When the journey to the clinic is a burden for the patient or their family.

May suit

Unable to travel to our branches

When your condition or current circumstances prevent you from getting to the clinic.

Before booking

What to expect

The first step is always to understand the patient's need and confirm that a visit is available and appropriate before arranging it.

01

Contact us first

Tell reception who the visit is for, why you are requesting it and the area you are in.

02

We confirm the details

The team will confirm coverage, availability, the appropriate specialty and what the visit includes before you book.

03

Have available information ready

If you have recent reports, test results or a medication list, keep them ready to share at the visit.

Availability and coverage

Confirm the details with us before planning your day

Coverage areas, appointment times, available specialties and what the visit includes have not yet been published. Reception will confirm every detail when you call or message us on WhatsApp.

FAQ

Questions about home visits

Coverage areas are not yet published on the website. Message us on WhatsApp or call with your area, and reception will confirm coverage and availability before booking.

The specialties available for home visits have not yet been published. Tell us the reason for the visit when you contact us, and the team will confirm whether the appropriate specialty can visit at home.

Home-visit appointments are confirmed when you contact us. WhatsApp or phone is the quickest way to ask about availability and agree the details.

Tell reception why you are requesting the visit and about any mobility or access difficulty. If you have recent tests, reports or a medication list, keep them ready. The team will tell you if anything else is needed for the agreed visit.